What You Should Know:
– Included Health today announced a partnership with Tufts Health Plan and Harvard Pilgrim Health Care, both Point32Health companies, to provide fully integrated LGBTQ+ healthcare services, including gender affirming physical and mental health, to commercial health plan members. The partnership is a first-of-its-kind offering, embedding the LGBTQ+ health concierge service in the health plans of Point32 members.
– Effective as of January 1, 2023, fully-insured (commercial) members of Tufts Health Plan, are able to use Included Health’s LGBTQ+ Health services to gain additional support tailored to their specific needs. Members of Harvard Pilgrim Health Care’s (commercial) fully-insured health plans will gain access to these services later in 2023.
– LGBTQ+ Health guides and advocates for individuals and families throughout their entire healthcare experience, providing personalized health benefit support and navigation. Health plan members gain access to a dedicated team, which is led by LGBTQ+ care coordinators, that can connect them to high-quality, in-network affirming care as well as other benefits that extend beyond the traditional healthcare ecosystem, such as relevant social support groups.